Organization score is the sum of its models
Air Canada
Benefit
0.00
Harm
−0.11
Net Good
-0.11
Timeline
Models
| Rank | Model | Organization | Benefit | Harm | Net | Events | Last impact |
|---|---|---|---|---|---|---|---|
| 1 | Air Canada Website Chatbot | Air Canada | 0.00 | −0.11 | -0.11 | 1 | 14 Feb 2024 |
Domains
Computer Science0.10
Events
Harm14 Feb 2024
Tribunal holds Air Canada liable for chatbot bereavement-fare advice
On 14 February 2024 the B.C. Civil Resolution Tribunal found Air Canada liable for negligent misrepresentation after its website chatbot told Jake Moffatt they could claim a bereavement fare retroactively.
Computer ScienceverifiedTier 1 Limited Harm−0.11
All events