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Harm Ledger · provisional · Biology

How User-AI Mistreatment Occurs and Matters in Conversational Systems?

arXiv:2609.13579v1 Announce Type: new Abstract: Safety research often focuses on model-generated harms, but users may also direct hostility, coercion, and adversarial pressure at models. Understanding how and when that occurs is essential for accurately interpreting model behaviour, alignment drift, and real-world deployment risks. In this paper, we audit 777K English LMSYS-Chat-1M conversations with two independent detectors: an eight-category lexicon for hostility directed at the model, and the dataset's moderation signal; and show that they capture different, weakly overlapping phenomena.

Tier 1 Limited HarmMethodology 0.2
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1 base · Limited Harm (tier 1 of 5, 1 pts)
× 0.1000 attribution · Minor documented assistance
× 0.3000 evidence · Technical disclosure or preprint
× 0.2000 realization · Proposed
× 0.5000 durability · Medium-term
Event-level product before credit split: 0.00

Ingest update: independent source raised evidence; added a follow-up source. Score remains provisional until review. Follow-up ingest: independent source raised evidence; added a follow-up source.

What happened

arXiv:2609.13579v1 Announce Type: new Abstract: Safety research often focuses on model-generated harms, but users may also direct hostility, coercion, and adversarial pressure at models. Understanding how and when that occurs is essential for accurately interpreting model behaviour, alignment drift, and real-world deployment risks. In this paper, we audit 777K English LMSYS-Chat-1M conversations with two independent detectors: an eight-category lexicon for hostility directed at the model, and the dataset's moderation signal; and show that they capture different, weakly overlapping phenomena. The lexicon identifies insults, threats, and jailbreak coercion aimed at the assistant, while moderation flags are dominated by toxic-content solicitation rather than hostility at the model. Together, they mark about 5% of user turns; adjusting the narrower lexicon-harassment union for measured precision puts mistreatment aimed at the assistant at 0.90%. These absolute rates describe arena-style evaluation traffic and should not be read as deployment-wide base rates. We find that user hostility varies 13-fold across models, driven largely by who each model attracts rather than by model behaviour: first-turn hostility spreads far wider than post-response hostility, and more than fifteenfold separates the extremes even after deduplicating opening prompts. Within conversations, assistant apologies are consistently associated with higher odds of next-turn hostility under both detectors; the effect survives restricting to non-refused prior turns and to jailbreak-free conversations, and is positive in 20 of 23 models. Yet across models, more apologetic models receive less hostility overall. Finally, hostility also shows temporal structure, with coercive openings front-loading the first turn while affective hostility accumulates over a session. We release the lexicon, the detector cross-validation pipeline, and all derived tables. Update (2025-12-09): Common Elements of Frontier AI Safety Policies (December 2025 Update) December 9, 2025 Shared components of AI lab commitments to evaluate and mitigate severe risks. Read more. Common Elements of Frontier AI Safety Policies (December 2025 Update) December 9, 2025 Shared components of AI lab commitments to evaluate and mitigate severe risks. Read more Update (2026-09-24): Hackers influence ChatGPT and Gemini to direct users to scam centers. Article URL: https://medium.com/@arielsimon/dark-sourcery-how-hackers-manipulate-ai-to-scam-you-88df434d2073 Comments URL: https://news.ycombinator.com/item?id=49829387 Points: 16 # Comments: 4

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Claims

  • How User-AI Mistreatment Occurs and Matters in Conversational Systems?

    outcome · supported

Sources

Revision history

  • 17 Sep 2026 · 0.00 → 0.00

    Auto-published from news ingest.

  • 17 Sep 2026 · 0.00 → 0.00

    Ingest update: independent source raised evidence; added a follow-up source.

  • 24 Sep 2026 · 0.00 → 0.00

    Ingest update: independent source raised evidence; added a follow-up source.